Terms & Conditions

Planting Tree Warranty:

Hoette Farms and Nursery, INC. only provides a warranty on trees that we plant. If we plant your trees we will guarantee the trees for one year. We only guarantee the cost of the tree and this does not include the cost to replant the tree. Replanting will be at the owner expense.

Tree Warranty:

We only guarantee that our trees are healthy on our lot. Once you have picked them up or have them planted by another company we no longer guarantee the tree.

Notification:

Customers will be notified when an order is dug and ready to be shipped. There will be a restocking fee on orders which have been dug and then canceled.

Orders:

Accepted subject to prior orders and we reserve the right to cancel should injury occur due to natural causes beyond our control. Confirmations are sent out upon request. Special orders tagged in the field by customers must be secured by a 40% deposit.

Claims:

All Shipments travel at purchaser’s risk. Hoette Farms and Nursery warrants, to the extent of the purchase price, that the nursery stock is true to name and as described. Seller gives no other warranty, expressed or implied, and will, under no circumstances, be liable for more than the invoice value at the time of purchaser. We cannot assume any warranty as to the productiveness after transplanting. Claims for any cause must be submitted, in writing, within 5 days of receipt of stock. Photo proof required with your claim.

Inspection:

Our nursery stock is inspected once a year by the Missouri Department of Agriculture. Our current certificate number is on file at the office.

Credit:

First time customers are always C.O.D. should you wish to establish credit with us, please contact our office for a credit application.

Delivery:

To the Saint Louis Metro Area- call for price for freight from our nursery in New Florence. Out of State, we will assist you or arrange for outside delivery by semi only. All freight charges to be paid upon delivery. Prices are subject to change without notice.